TERMS AND CONDITIONS
These Terms and Conditions (“Terms”) govern access to and use of christinamichellesayles.com (the “Website”), operated by Christina Michelle Sayles, LLC (“Company,” “we,” “us,” or “our”), including the Website’s content, inquiry features, online shop, digital products, and other features made available through the Website.
By accessing or using the Website, submitting information through the Website, or purchasing a product through the Website, you agree to these Terms. If you do not agree to these Terms, please do not use the Website.
Professional engagements are subject to separate written agreements outlining the terms, scope, responsibilities, and conditions applicable to each engagement.
GENERAL INFORMATION:
Christina Michelle Sayles, LLC provides Structural & Strategic Development services for individuals, businesses, organizations, and those leading specific initiatives that require thoughtful development and direction.
Services may include Advisement & Direction, Strategic Development, Structural Development, Operational Development, and Program & Project Development. The nature and scope of services provided may vary according to the needs and circumstances of each engagement.
The Website also contains information about Christina Michelle Sayles, past and current projects and collaborations, music and creative endeavors, and other professional activities. Certain products, including digital music downloads, may be available for purchase through the Website.
Offerings may be added, modified, suspended, or discontinued at any time.
WEBSITE USE AND ELIGIBILITY:
The Website is intended for lawful use. By accessing or using the Website, you agree to comply with these Terms and all applicable laws and regulations.
You may browse publicly available portions of the Website without establishing a professional or contractual relationship with Christina Michelle Sayles, LLC.
Purchases and other transactions conducted through the Website must comply with applicable laws and payment-provider requirements. Individuals completing such transactions must have the legal capacity or appropriate authorization to do so.
Christina Michelle Sayles, LLC operates from New York, United States. Access to the Website from other jurisdictions does not guarantee the availability of all products or professional services in those locations. Availability may vary according to applicable laws, payment-processing capabilities, and other relevant considerations.
The Company reserves the right to restrict or terminate access to the Website when reasonably necessary to protect its operations, users, or legal rights.
PROFESSIONAL SERVICES AND INQUIRIES:
Information about professional services provided on the Website is intended to help prospective clients understand the nature of the practice and determine whether submitting an inquiry may be appropriate.
Availability of information about a service does not constitute an offer or guarantee that the Company will accept a particular engagement.
Prospective clients may submit an inquiry through the Website. Submission of an inquiry does not create a client relationship, constitute acceptance of an engagement, guarantee availability, or obligate either party to proceed.
Information submitted through an inquiry may be reviewed for the purpose of evaluating the request, determining potential fit, communicating with the person submitting the inquiry, and considering possible next steps.
The Company reserves the right to accept or decline prospective engagements at its discretion, subject to applicable law.
PROFESSIONAL ENGAGEMENTS:
Professional engagements with Christina Michelle Sayles, LLC are available to individuals who are at least 18 years of age and have reached the applicable age of majority in their jurisdiction.
Individuals entering into professional agreements must have the legal capacity and authority to do so. When representing a business, organization, or other entity, the individual must be duly authorized to enter into an agreement on its behalf.
When a professional engagement is accepted, its specific terms may be established through a separate written proposal, agreement, statement of work, or other written documentation.
Depending upon the engagement, such documentation may address scope, responsibilities, deliverables, fees, payment schedules, timelines, meetings, revisions, cancellations, intellectual property, confidentiality, implementation, completion, or other conditions relevant to that particular engagement.
These Website Terms provide general provisions for use of the Website, while the terms of each professional engagement are established through its respective written documentation.
PROFESSIONAL INFORMATION AND RECOMMENDATIONS:
Information provided through the Website is for general informational purposes and should not be interpreted as individualized professional advice.
Services provided during an accepted engagement may include assessments, observations, recommendations, strategies, direction, frameworks, or other forms of professional guidance based upon the information and circumstances available at the time.
Results depend on numerous factors, including decisions, circumstances, resources, implementation, participation, and matters outside the Company’s control. No particular business, financial, creative, organizational, operational, commercial, or other outcome is guaranteed.
Christina Michelle Sayles, LLC is not a law firm, accounting firm, financial advisory firm, employment agency, record label, music publisher, talent agency, or filing service unless expressly stated otherwise in connection with a particular offering.
Nothing provided through the Website or through Structural & Strategic Development services should be treated as a substitute for legal, tax, accounting, medical, mental health, financial, or other regulated professional advice when such advice is appropriate.
Clients and Website users remain responsible for their own decisions and for obtaining specialized professional advice when necessary.
SHOP AND PURCHASES:
Certain products may be offered for purchase through the Website’s online shop. Currently available products may include downloadable music and other digital content.
Product descriptions, pricing, availability, and applicable purchase information will be displayed on the relevant product or checkout page.
Unless otherwise stated, prices are displayed in United States Dollars (USD).
By completing a purchase, you agree to provide accurate and current information necessary to process the transaction and authorize the applicable payment amount.
We reserve the right to correct errors in product descriptions or pricing, reject or cancel fraudulent or unauthorized transactions, limit quantities where reasonably necessary, and discontinue products.
If an order is canceled by us after payment has been successfully collected and the purchased product has not been delivered, the applicable payment will be refunded.
Payments may be processed through third-party payment providers. Use of those services may also be subject to the provider’s applicable terms and privacy practices.
NAME YOUR PRICE PURCHASES:
Certain products may allow purchasers to select a purchase amount through a “Name Your Price” or similar pricing option.
Where a minimum price applies, the amount selected must meet or exceed that minimum. A suggested price, where displayed, is provided as a reference and does not prevent a purchaser from selecting another permitted amount.
Any amount voluntarily entered, reviewed, and confirmed at checkout constitutes the purchase price for that transaction.
Once the transaction is completed and access to the applicable digital product has been provided, the purchase is subject to the same final-sale and refund provisions applicable to other digital products.
DIGITAL MUSIC DOWNLOADS:
Digital music purchased through the Website is licensed to the purchaser for personal, non-commercial use. Purchase of a digital file does not transfer ownership of the underlying sound recording, musical composition, lyrics, artwork, trademarks, or other associated intellectual property.
Unless separately authorized in writing or permitted by applicable law, purchasers may not reproduce digital files for distribution, resell them, make them publicly available for download, commercially exploit them, incorporate them into another commercial product or production, synchronize them with visual media, or otherwise use them beyond the rights accompanying the purchase.
Any licensing or other commercial use of music available through the Website requires appropriate authorization from the applicable rights holder or rights holders.
Digital music purchases are currently limited to one authorized download per purchase unless otherwise stated on the applicable product page.
Purchasers are responsible for securely storing files following successful download. The Company does not guarantee indefinite access to previously purchased files.
DIGITAL PRODUCT REFUNDS AND TECHNICAL ISSUES:
Because digital products are delivered electronically and cannot ordinarily be returned once accessed, digital product purchases are generally final and non-refundable once access to the purchased file has been provided, except where otherwise required by applicable law.
If a purchased file is defective, corrupted, incorrect, or cannot be accessed because of a verified delivery or technical issue associated with the Website, please contact Christina Michelle Sayles, LLC within seven (7) calendar days of purchase.
Reasonable efforts will be made to investigate and resolve legitimate technical issues. Where appropriate, this may include restoring access or providing a replacement file.
Refunds will not ordinarily be provided because a purchaser changes their mind, purchases the wrong version, lacks compatible equipment or software, or loses a file following a successful download.
Nothing in this section limits rights that cannot lawfully be waived under applicable consumer protection law.
INTELLECTUAL PROPERTY:
Unless otherwise indicated, the Website and its original content—including text, graphics, branding, logos, photographs, designs, audio, video, downloadable materials, and other original content—are owned by or licensed to Christina Michelle Sayles, LLC and are protected by applicable intellectual property laws.
Some content appearing on the Website may belong to third parties and is used with permission, under license, or as otherwise permitted by law. All rights in such content remain with the applicable rights holders.
Access to the Website does not transfer ownership of any Website content or grant a license to reproduce, distribute, modify, republish, sell, commercially exploit, or create derivative works from such content except where expressly authorized.
Website content may be viewed and used for ordinary personal, non-commercial purposes associated with accessing the Website.
No use of the Christina Michelle Sayles name, Christina Michelle Sayles, LLC name, logos, branding, original materials, music, photographs, or other protected content is authorized merely because that material is publicly accessible through the Website.
Requests to use protected material beyond the permissions provided by law or these Terms should be submitted in writing.
CLIENT AND ENGAGEMENT MATERIAL:
The intellectual property rights applicable to materials exchanged, created, developed, or delivered as part of a professional engagement will be governed by the written terms applicable to that engagement.
Nothing in these Website Terms is intended, by itself, to transfer ownership of a prospective or existing client’s preexisting intellectual property to Christina Michelle Sayles, LLC.
Likewise, submission of an inquiry does not transfer ownership of materials or information submitted with that inquiry, except for the limited permission reasonably necessary for the Company to receive, review, and evaluate the submission.
Ownership, permitted use, licensing, authorship, confidentiality, and other rights concerning materials developed during an engagement may be addressed separately in the applicable agreement.
USER-SUBMITTED INFORMATION:
When submitting an inquiry, customer-care request, checkout information, or other material through the Website, you agree to provide information that is accurate to the best of your knowledge and that you are authorized to provide.
You remain responsible for the content you submit.
You should not submit confidential, proprietary, legally privileged, or highly sensitive information through a general Website form unless specifically requested or an appropriate method for transmitting such information has been established.
Submission of information through the Website does not, by itself, create a confidential, fiduciary, advisory, or client relationship.
Personal information submitted through the Website will be handled in accordance with the Website’s Privacy Policy.
THIRD-PARTY SERVICES AND LINKS:
The Website may contain links to or integrations with third-party websites, platforms, payment processors, streaming services, social media platforms, embedded content, or other external services.
Third-party services are operated independently and may be governed by their own terms, privacy policies, accessibility practices, availability, and technical requirements.
The inclusion of a third-party link does not necessarily constitute an endorsement of all content, products, services, views, or practices associated with that third party.
Christina Michelle Sayles, LLC is not responsible for the operation, content, security, policies, availability, or conduct of independent third-party services.
Transactions or interactions conducted directly with a third party are between the user and that third party, subject to applicable law.
PROHIBITED USES:
You may not use the Website:
- For any unlawful, fraudulent, deceptive, abusive, or unauthorized purpose;
- To infringe or violate intellectual property, privacy, publicity, contractual, or other legal rights;
- To impersonate another person or misrepresent your identity or affiliation;
- To distribute spam, malicious code, viruses, or other harmful material;
- To attempt to gain unauthorized access to the Website, its administrative systems, accounts, servers, databases, or connected systems;
- To intentionally interfere with the Website’s security, availability, operation, or functionality;
- To scrape, harvest, systematically copy, or extract Website content for unauthorized commercial purposes;
- To reproduce, distribute, sell, republish, or commercially exploit protected Website content without authorization; or
- To use purchased digital products in a manner inconsistent with the license or permissions accompanying the purchase.
We reserve the right to take reasonable action in response to suspected misuse, including restricting access where appropriate.
WEBSITE ACCURACY AND AVAILABILITY:
We make reasonable efforts to provide accurate and useful information through the Website.
However, Website content may occasionally contain errors, omissions, outdated information, or technical issues.
Information concerning services, projects, availability, pricing, products, features, collaborators, external links, or other matters may change.
We reserve the right to correct errors, update information, modify Website content, and add, suspend, or discontinue Website features without prior notice where appropriate.
We do not guarantee that the Website, any particular page, or any feature will always be available, uninterrupted, secure, or error-free.
DISCLAIMER OF WARRANTIES:
To the fullest extent permitted by applicable law, the Website and its publicly available content are provided on an “as is” and “as available” basis.
Christina Michelle Sayles, LLC makes no guarantee that use of the Website will satisfy every user’s individual needs or expectations or that every error or interruption will be immediately corrected.
Nothing in these Terms excludes any warranty, right, or protection that cannot lawfully be excluded.
LIMITATION OF LIABILITY:
To the fullest extent permitted by applicable law, Christina Michelle Sayles, LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from access to or use of, or inability to access or use, the Website or its publicly available content.
The Company is not responsible for losses resulting from a user’s reliance on general Website information as a substitute for advice appropriate to that user’s particular circumstances.
The Company is also not responsible for the independent acts, omissions, availability, security, or performance of third-party websites or services.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by law.
Liability arising from an individual professional engagement may also be addressed in the written agreement governing that engagement.
INDEMNIFICATION:
To the extent permitted by applicable law, you agree to indemnify and hold harmless Christina Michelle Sayles, LLC from claims, liabilities, damages, losses, and reasonable costs arising directly from your unlawful use of the Website, material violation of these Terms, infringement of another party’s rights through material you submit or distribute, or unauthorized commercial use of protected Website content.
This provision is not intended to require indemnification for conduct for which indemnification cannot lawfully be required.
GOVERNING LAW:
These Terms and use of the Website are governed by the laws of the State of New York, without regard to principles concerning conflicts of laws, except to the extent another law must apply.
Any dispute concerning these Terms will be subject to the jurisdiction and venue permitted under applicable law.
Specific professional engagements may contain additional dispute-resolution or governing-law provisions in their applicable written agreements.
SEVERABILITY:
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the extent permitted by law or, where necessary, severed from these Terms.
The remaining provisions will continue in effect to the extent permitted by law.
NO WAIVER:
Choosing not to enforce a provision of these Terms on a particular occasion does not waive Christina Michelle Sayles, LLC’s right to enforce that provision in the future.
CHANGES TO THESE TERMS:
These Terms may be revised periodically to reflect changes to the Website, products, services, business practices, or applicable requirements.
When material revisions are made, the “Last Updated” date at the bottom of this page will be changed accordingly.
Unless otherwise stated, revised Terms become effective when posted to the Website and apply prospectively from that time.
Changes to these Website Terms do not automatically modify the terms of a separately executed client agreement unless that agreement provides otherwise or the parties separately agree to the change.
CONTACT:
Questions regarding these Terms, Website use, digital purchases, or technical issues may be submitted through the Customer Care form available on the Support page.
Professional inquiries should be submitted through the Let’s Work inquiry form.
Updated: October 14, 2026
