Privacy Policy

Christina Michelle Sayles, LLC (“Company,” “we,” “us,” or “our”) respects the privacy of visitors to christinamichellesayles.com (the “Website”).

This Privacy Policy explains the types of information that may be collected through the Website, how that information may be used and shared, and the choices available regarding personal information.

By using the Website or voluntarily providing personal information through it, you acknowledge the practices described in this Privacy Policy.

INFORMATION WE COLLECT: 

The information collected through the Website depends on how the Website is used and which features a visitor chooses to interact with.

Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Submit a professional inquiry through the Let’s Work form;
  • Submit a message through the Customer Care form on the Support page;
  • Make a purchase through the online Shop;
  • Communicate with us by email or through another Website form; or
  • Otherwise provide information directly through the Website.

Depending on the interaction, this information may include:

  • Name;
  • Email address;
  • Telephone number;
  • Business, organization, or project name;
  • Information about a professional inquiry;
  • Billing information;
  • Order and transaction information; and
  • Other information voluntarily included in a submission or communication.

Please avoid submitting highly sensitive, legally privileged, or confidential information through general Website forms unless specifically requested or an appropriate method for providing that information has been established.

Professional Inquiry Information

When submitting an inquiry through the Let’s Work page, additional information may be collected to help us understand and evaluate the request.

This may include information concerning the field or area associated with the inquiry, what the prospective client would like to address or accomplish, the type of assistance being sought, relevant deadlines or timeframes, and other information voluntarily provided.

Submitting an inquiry does not create a client relationship. Information submitted during the inquiry process may be used to review the request, assess potential fit, communicate regarding the inquiry, and determine possible next steps.

Customer Care Information

When using the Customer Care form, we may collect information necessary to understand and respond to the request.

Depending on the matter, this may include contact information, an order number, the nature of the request, and information included in the message.

Customer Care may be used for matters concerning Website functionality, purchases, digital downloads, privacy, Terms and Conditions, accessibility, or other visitor-support matters.

Purchase and Transaction Information

When a purchase is made through the Website, information necessary to process and fulfill the transaction may be collected.

This may include name, email address, billing information, order details, selected product, purchase amount, transaction status, and other information required to complete or document the purchase.

Payments are processed using third-party payment services. Payment-card information is handled through the applicable payment-processing system and is subject to that provider’s security and privacy practices.

Christina Michelle Sayles, LLC does not use payment-card information for purposes unrelated to processing or administering transactions.

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INFORMATION COLLECTED AUTOMATICALLY:

When the Website is accessed, certain technical information may be collected automatically by the Website, hosting environment, security tools, e-commerce functionality, or other technologies necessary to operate the site.

Depending on the technologies in use, this information may include:

  • Internet Protocol (IP) address;
  • Browser type;
  • Device type;
  • Operating system;
  • Referring or exit pages;
  • Pages or features accessed;
  • Date and time of access;
  • General Website activity; and
  • Information used for security, spam prevention, fraud detection, troubleshooting, or Website functionality.

This information may be collected through server logs, cookies, or similar technologies.

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COOKIES AND SIMILAR TECHNOLOGIES:

The Website may use cookies and similar technologies to support functionality, remember preferences, maintain shopping-cart or checkout functions, enhance security, prevent spam, and understand how Website features are functioning.

Some cookies may be necessary for features such as e-commerce, payment processing, security, or other essential Website functions.

Third-party services integrated with the Website may also use cookies or similar technologies according to their own privacy practices.

Browser settings may allow users to block, restrict, or delete cookies. Disabling certain cookies may affect the availability or functionality of some Website features.

Where required by applicable law, additional choices or consent mechanisms may be provided for non-essential cookies or similar technologies.

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HOW WE USE INFORMATION:

Personal information may be used as reasonably necessary to operate the Website and respond to the interaction through which the information was provided.

This may include using information to:

  • Review and respond to professional inquiries;
  • Evaluate potential professional engagements;
  • Communicate with prospective or existing clients;
  • Process and fulfill purchases;
  • Deliver digital products;
  • Maintain transaction and business records;
  • Address messages submitted through Customer Care;
  • Provide assistance with technical or Website-related issues;
  • Handle matters concerning privacy or personal information;
  • Operate, maintain, secure, and improve the Website;
  • Detect or prevent fraudulent, abusive, or unauthorized activity;
  • Comply with applicable legal or regulatory obligations; and
  • Protect the rights, property, and interests of the Company, Website users, and others.

Information will not be used for materially unrelated purposes without an appropriate basis or notice where required by law.

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EMAIL AND OTHER COMMUNICATIONS:

If you submit an inquiry, make a purchase, request Customer Care, or otherwise communicate with us, we may use the contact information provided to respond and to send communications reasonably related to that interaction.

Examples may include inquiry responses, engagement-related communications, purchase confirmations, digital-delivery information, customer-service responses, security notices, or other administrative messages.

Transactional or service-related communications are different from promotional marketing communications and may be necessary to complete a requested transaction or respond to an interaction.

We will not represent a person as having subscribed to promotional communications merely because that person submitted an inquiry, requested Customer Care, or made a purchase.

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HOW INFORMATION MAY BE SHARED:

We do not sell personal information in exchange for money.

Personal information may be shared with service providers or other parties when reasonably necessary to operate the Website, process transactions, provide requested functionality, respond to requests, or comply with legal obligations.

These parties may include providers supporting:

  • Website hosting and infrastructure;
  • Website forms and communications;
  • E-commerce functionality;
  • Payment processing;
  • Digital-product delivery;
  • Website security and fraud prevention;
  • Technical maintenance; and
  • Other services necessary to operate the Website or business.

Service providers may receive only the information reasonably necessary for the functions they perform, subject to their applicable agreements, policies, and legal obligations.

Payment and E-commerce Providers

The Website currently uses WooCommerce functionality to facilitate online purchases and WooPayments to process supported payment transactions.

Information submitted during checkout may therefore be processed by the providers involved in operating those services.

Those providers maintain their own privacy and security practices, which may apply to information they process independently.

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LEGAL AND BUSINESS DISCLOSURES:

Personal information may also be disclosed when reasonably necessary:

  • To comply with applicable law, regulation, subpoena, court order, or other valid legal process;
  • To respond to lawful requests from governmental or regulatory authorities;
  • To investigate or address suspected fraud, security incidents, misuse, or violations of applicable terms;
  • To protect the rights, safety, property, or interests of Christina Michelle Sayles, LLC, Website users, or others;
  • To establish, exercise, or defend legal rights; or
  • In connection with a merger, acquisition, financing, restructuring, sale of assets, transfer of the business, or similar business transaction, subject to applicable legal requirements.

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THIRD-PARTY WEBSITES AND SERVICES:

The Website may contain links to, integrations with, or embedded features provided by third parties, including payment providers, social platforms, streaming services, video platforms, or other external websites and services.

When interacting with a third-party service, information may be collected or processed by that third party according to its own privacy practices.

Christina Michelle Sayles, LLC does not control the privacy practices of independent third parties. Visitors are encouraged to review the applicable privacy policies of external services when appropriate.

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SECURITY:

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no Website, electronic transmission, storage system, or method of transmitting information over the Internet can be guaranteed to be completely secure.

Visitors should therefore use reasonable care when transmitting personal information online and should avoid submitting sensitive information through general Website forms unless necessary and appropriate.

If we become aware of a data-security incident requiring notification under applicable law, affected individuals will be notified as required.

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PRIVACY CHOICES AND REQUESTS:

Depending on applicable law and the circumstances, individuals may have rights or choices concerning personal information maintained about them.

Requests may include asking to:

  • Access certain personal information;
  • Correct inaccurate information;
  • Delete certain personal information;
  • Obtain information about how personal information is used or disclosed; or
  • Exercise another privacy right available under applicable law.

Not every request or right applies in every circumstance. Information may sometimes need to be retained to complete a transaction, maintain legally required records, establish or defend legal rights, prevent fraud, or satisfy another lawful obligation.

Privacy requests may be submitted through the Customer Care form on the Support page by selecting Privacy / Personal Information.

We may request reasonable information to verify identity or authority before completing certain requests.

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AGE AND PRIVACY:

The Website is intended for a general audience and is not specifically directed toward children under 13 years of age.

Christina Michelle Sayles, LLC does not knowingly collect personal information online from children under 13 without the consent or authorization required by applicable law.

If we become aware that personal information from a child under 13 has been collected without appropriate authorization, reasonable steps will be taken to address or delete the information in accordance with applicable law.

A parent or legal guardian who believes a child has provided personal information through the Website may contact the Company using the Customer Care form available on the Support page.

Eligibility requirements for professional engagements and Website purchases are addressed separately in the Terms and Conditions.

 

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LOCATION AND DATA PRIVACY:

Christina Michelle Sayles, LLC is based in New York, United States, and the Website is operated in connection with the Company’s United States-based business activities.

The Website may be accessed by individuals located outside the United States.

Information submitted through the Website may be processed or stored in the United States or in other locations where service providers supporting the Website operate.

Privacy and data-protection laws may vary depending on the jurisdiction in which information is collected, processed, or stored.

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CHANGES TO THIS PRIVACY POLICY:

This Privacy Policy may be updated periodically to reflect changes in Website functionality, business practices, service providers, legal requirements, or privacy practices.

When the Policy is revised, the “Last Updated” date at the bottom of this page will be updated accordingly.

Material changes will be communicated in an appropriate manner where required by applicable law.

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CONTACT:

Questions about this Privacy Policy or requests concerning personal information may be submitted through the Customer Care form on the Support page.

For privacy-related matters, select Privacy / Personal Information when submitting the form.

Professional service inquiries should be submitted separately through the Let’s Work inquiry form.

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Updated: October 14, 2026